Call us on +447565621446 or mail the team at info@514elemental.com

Privacy Policy

Who we are

Our website address is: https://www.514elemental.com.

What personal data we collect and why we collect it

Transactional data

For 514Elemental to provide a top quality service to yourself the customer. We collect transactional data such as: Name, Email Address, Delivery Address, Contact Number etc. These allow us to provide you with all our services such as course bookings, online sales, in person sales, newsletters and much more.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

All information submitted though our contact forms is only visible to 514Elemental staff. This information will only be used for communication and will not be used for marketing purposes, unless the user has subscribed to our newsletter service separately.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Payments

Here at 514Elemental we use Square, Worldpay and Paypal as our payment gateway and terminal providers. So don’t fear your information is always safe with us. 

Who we share your data with

No-one. None of your data will be shared with third parties for any marketing purposes.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Your data is only ever used within our network.

Delete or request your personal details

If you wish to have your personal data deleted or wish to see what services and data we have stored for yourself then please contact one of the team on the methods below and we will get your information removed from our systems.

Your contact information

info@514elemental.com

07565 621 446